- Application support, quick and effective issue resolution – 24 hours a day, seven days a week, 365 days a year
- Built in capability for efficient escalation, accessible team members and ISO Certified processes guarantee the best possible ongoing support
Our Year Round ISO Certified Support Mechanisms
Sagarsoft™ provides year round application support services and extremely quick and accurate issue resolution and follow-up. We are available seven days a week and 24 hours a day, enveloping every aspect of your issue raised.
Our skilled, efficient resources gather insights from an ever growing knowledge base containing incidents and their resolution pathways. Our highly organized approach can help you swiftly get to the core of the problem and troubleshoot it without affecting current system function.
We deliver top-performing, competitively priced scalable solutions that create an edge for our esteemed clientele by taking advantage of our state-of-the-art infrastructure, efficient escalation and ISO certified processes.
Our support mechanisms create communication instruments through every available channel including but not limited to:
- Ticket based
- Automated Chat
- Technical Helpdesk